Office 365 troubleshooting guide password#

The Inbox of the end user's mailbox or administrator's mailbox should be visible once logged in.

To migrate using administrative credentials, enter administrative credentials into OWA.

This can be either the credentials of the end user mailbox itself or administrative credentials.

Office 365 troubleshooting guide password#

When prompted for credentials, enter the username and password of the account to be used to access the mailbox.Ideally, we recommend opening this URL from a non-domain-joined machine on a different network than the Exchange Server.To test mailbox access on the Exchange Server 2003, perform the following:

If you have followed through all the prerequisite steps of this guide, this step will already have been completed. Set different OWA URLs for each environment and configure router ports to accept inbound/outbound mail traffic for those OWA URLs. If you have not already done so, set up router ports for OWA traffic, following the steps in the Prerequisites section of this article. Click on Browse to select a Mailbox database.Enter a password and confirm the password.Enter 'MigrationWiz' as the user logon name, and optionally select a user principal name (UPN) domain.Enter 'MigrationWiz' as the first name.Expand the Recipient Configuration node.To create an administrator account (e.g., MigrationWiz), perform the follow steps when logged into the Exchange Server. Prepare the Source Environment Set up admin account We are not able to support migrations with two-factor or multifactor authentication. When the Project Sharing feature is turned on, all Agents besides those who are Inactive can view all migrations projects. MigrationWiz supports the capability to share migration projects across a Workgroup. We do not have “live” monitoring of changes (as with a sync agent) and we cannot handle scenarios such as conflict resolution without user interaction. If changes are made at the source after migration, they will not sync to the destination, nor will changes made at the destination sync to the source. MigrationWiz is a migration tool, not a syncing tool. The DeploymentPro Guide and DeploymentPro FAQ will guide you through the proof of concept, as well as any other DeploymentPro questions, while the DMA Installation and Introduction to DMA articles provide resources and guidance on DMA. If you wish to remotely configure Outlook mail profiles using DeploymentPro after a migration, purchase the User Migration Bundle license. DeploymentPro cannot be purchased as a standalone service license, and it cannot be added to the single-use mailbox migration license. We do recommend using DeploymentPro in this scenario.Įxchange environments can have complex AutoDiscover settings, along with UPN and SMTP address mis-matches, which can require troubleshooting and reconfiguration before DeploymentPro can be made to work against such environments.ĭeploymentPro is included with the User Migration Bundle license. If using DeploymentPro with Exchange (either On-Premises or Hosted) as a Destination, then a Proof of Concept should be run first. DeploymentPro & DMAĭeploymentPro currently can only officially be used with migration projects where Microsoft 365 is the Destination. If this is your first migration, we recommend reading this guide carefully. We’ve created a guide on scoping, planning, and managing the migration process for your use. Prior to submitting a migration, Calendar Permissions will not be migrated. Matches the UPN prefix of an account with Calendar Permissions in the Source If Exchange is the Source, and an account does not exist in the destination that Resource Calendars permissions are not migrated. Submitting a migration, Calendar Permissions will be migrated, except for ResourceĬalendars. The UPN prefix of an account with Calendar Permissions in the Source prior to Note: If Exchange is the Source, and an account exists in the destination that matches Optional attendees of calendar entries ( Microsoft Exchange Web DAV API does not return this information for items).Standalone documents stored in Mailbox Folders or Public Folders (Example: IPM.Document item types).Email flags (if the destination is G Suite).Post (when the destination is Exchange or Microsoft 365).If you are using an alternate version of Exchange, please refer to the Migrated and Not Migrated Items list and check for your version of Exchange. The following list is for Exchange Server 2003. Migrated items vary by version of Exchange.

2022.09

Office 365 troubleshooting guide